Customer Support

Ordering

For Assistance:
We carry a wide selection of major brand appliances, fireplaces and chimney products. We understand the buying major appliances and/or fireplaces can sometimes be confusing. If you need any assistance please do not hesitate to call us at 1-248-625-2417 where you can speak to a 'live' person. Our knowledgeable staff is on hand to answer any of your questions M-F 10am-8pm Eastern Standard Time, Sat. 9am-5pm and Sun. 11am-4pm.

Payments and Taxes

• Credit Cards: Visa, MasterCard, Discover. (Must be issued from a US Bank)
• Debit Cards with the MasterCard or Visa logo.
• Bank cashiers check, certified check or personal check. (By mail only - 10 day hold)
• Postal Money Order
• Free Financing! Apply NOW!
• No state sales tax on delivery to any state across the United States. (with exception to Michigan, Ohio and Indiana deliveries)

Cancelling or Changing an Order
Orders may be cancelled within 24 business hours of placing an order without any fee. Any orders cancelled after that time may be subject to a 20% restocking fee. To cancel an order call us immediately at 248-625-2417.

Best Price Guarantee
Solleys is a member of a nationwide buying group so we are able to extend our buying power to our customers so we are able to offer the best service and pricing possible. If you find better pricing somewhere else (must be authorized retailer), email us the information from our BPG (Best Price Guarantee) form with store information or website where you found the lower price and we will not only match the price but we'll match 110% of the difference!